Privacy Policy

NI ("AWR") is committed to respecting the privacy rights of its customers, visitors, and other users of the AWR websites.

(last updated: May 2019)

1. INTRODUCTION. NI ("AWR") is committed to respecting the privacy rights of its customers, visitors, and other users of the AWR websites. We created this Online Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. We have implemented This Privacy Policy for the AWR Website ( and its various subdomains including:, and our download site ("Site"). This Privacy Policy is not applicable to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. We encourage you to read this Privacy Policy.

2. CONSENT. By using the Site, you agree to the terms of this Privacy Policy.



(a) TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is to better understand and serve your needs and for improving your experience on the Site. We also use "cookies" to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site. AWR uses log files to analyze and administer our Site. Users remain anonymous in our website log files unless they have logged into one of our password -protected sites such as

(b) PERSONAL INFORMATION COLLECTED. In order for you to access certain parts of our Site, such as product downloads, e-learning or the Knowledge Base, we require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: a first and last name; e-mail address; a home, postal or other physical address or other contact information; title, occupation, industry, place of employment, or personal interests; and other information necessary to provide a service that you requested. For example, individuals can sign up on a mailing list using the registration form on our website or as reply to an email. If you communicate with us by e-mail or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.


(a) COMPANY USE OF INFORMATION. AWR maintains e-mail lists to keep registered persons informed about our company, industry news, events and product updates. We use Personal Information to fulfill your requests, or promotional material from some of our partners, or to contact you when necessary. We may also use your Personal Information to send you information that you requested, or to confirm purchases, or service request submissions.

We may use your e-mail address to notify you of products or services that may interest you, such as to keep you informed about events or other items of interest, to notify you of recent updates to our Site, or to provide you with product news notification (such as patch releases). You may opt-out from our mailing lists by replying to the email message asking to unsubscribe or by going to website and un-checking the "Keep me informed on AWR news" checkbox. These opt-out procedures may not be available for transactional or relationship messages, such as e-mails that are necessary to provide you with confirmation of a completed transaction (such as a purchase, service request, or change in your user profile), to provide you with warranty information regarding a particular product you purchased, provide notification of changes of terms of service, or to provide you with important information about the use of a product that you have purchased or software that you have downloaded.

We may use your mailing address or telephone number for a variety of AWR-related reasons. We may send you periodic mailings or telephone you to inform you of new products, services, or events. If you do not wish to receive such calls, you may request to be removed from the call list at the time of the call.

(b) SHARING OF PERSONAL INFORMATION. Your Personal Information will generally not be shared, sold, traded, or rented to individuals or other entities. However, we may need to provide your Personal Information to our contractors, resellers, and distributors ("third parties") in order to better serve our customers. We also share Personal Information with our business partners who assist us by performing core services (such as hosting, email services, billing, fulfillment, or data storage and security) related to our operation of the Site. Those third parties and business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Personal Information to carry out their specific business obligations to our Company. If you do not want us to share your Personal Information with any third parties, in addition, we maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in Section 4.1, below.

(c) USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION. You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information and promotional material from us or from any third parties, please email us at [email protected], but please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer on the Site.

4. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that such disclosure is necessary to: (a) comply with relevant law or to respond to a court order or other legal process served on AWR; (b) protect and defend our rights or property; (c) enforce our Terms of Service; or (d) enforce our Software License Agreement. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.

4.1. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION. We realize that your Personal Information, including your name, company, and e-mail address, is subject to change. To the extent that you do provide us with Personal Information, we wish to maintain its accuracy. We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile at Through your personal profile you may review and update you Personal Information that we have already collected.

4.2. LOST OR STOLEN INFORMATION. You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will remove that user name, or password from your account and update our records accordingly.

4.3. PUBLIC INFORMATION. The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

5. UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. If you object to any such changes, you must cease using the Site. Continued use of the Site following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.


AWR welcomes your comments or questions regarding this Privacy Policy. Please contact us by sending an email to [email protected].

For your information, AWR is located at:

1960 E. Grand Avenue, Suite 430
El Segundo, CA 90245, USA
Tel: +1 (310) 726-3000
Fax: +1 (310) 726-3005